Our Services

IT Support Services

Solution Box provides integrated support services in multi-technology IT systems, ensuring top-of-the-line support for customers, along with flexible contract options. Our support services can be adapted to any specific need – from support of a discrete component of IT architecture, to servicing a wide spectrum of physical, virtual or Cloud environments.

Workstation Equipment Services:
Solution Box provides technical support for workstations, monitors, printers and peripherals, and includes creating and installing of software images, resolving hardware malfunctions as well as supporting Microsoft applications and antivirus solutions.

Server Equipment Services:
Solution Box provides technical support for Intel-based servers, Entry-level & midrange data storage systems, UPS devices and include activities such as regular monthly check-ups, resolution of device malfunctions and 24/7 Service Desk.

Training

Solution Box provides a range of instructor led technical training and certification courses to suit your business. As a training company, We have a proven record of helping companies improve employee engagement by creating custom training for all types of training needs, including;

  1. Web Development
  2. Office Productivity Tools
  3. Microsoft & Oracle Database Administration
  4. Contact Center Solution
  5. ITIL and PRINCE 2
  6. Setting up and operation of IT environments and systems.

Web Application Development

Solution Box undertakes the development and support of tailored made applications according to client needs. We offer the best price/performance ratio and optimal Total Cost of Ownership (TCO) for the client.
Solution Box covers the full life cycle of application and software development. We maintain in-house competency and apply new technologies and innovations. To provide best-in-class Web application development services, Solution Box uses a strong team of 20+ programmers. The average level of hands-on programming experience per team member is five years. In addition, Solution Box continuously enhances its expertise in software development by investing in the software engineers' education. Our solutions are delivered as stand-alone or constitute parts of integrated, turn-key projects

Consulting Services

Solution Box has extensive experience in the delivery of consulting services targeted at developing, promoting, stimulating and supporting clients in setting up and running their IT environment and information systems. We work to understand our customers business and create a technology plan that is a combination of our technology expertise and domain knowledge. We start with building an effective program management, identifying skills, defining roles, assigning responsibilities and managing deliverables. We combine our onsite and offshore resources to create a perfect blend of economics, industry experience and technology expertise to help our clients realize their objectives .

Infrastructure Services

Our commitment to delivering high value to our clients has led us to develop a high level of proficiency in an array of industry leading enterprise solutions thereby enabling us to respond appropriately to our clients’ requirements, budget and expectations. Our Infrastructure services include:

  1. Computer Hardware and Software Supply and Deployment
  2. Biometric Solution
  3. Structured Cabling Installation Services
  4. Wireless Access Point Installation and Configuration Services
  5. Network Audit and Security
  6. Enterprise Backup and Recovery

Database Services

Solution Box provides expert database management services for Oracle database, SQL Server, Postgre, MySQL and MongoDB database environments with an unmatched level of service, support, and affordability.
Our services are designed with your company in mind while adding additional skill sets, standards, best practices, and improvements as they are needed. No two cases are alike, and our expert DBAs will work with you to develop the database management plan you need to ensure all your needs are met.

  1. Installing, creating and upgrading a database.
  2. Managing Database Storage.
  3. User security administration and implementing database security.
  4. Managing schema objects.
  5. Performance Tuning.
  6. Performing database backups and recovery.

Software Testing & Quality Assurance

We provide a comprehensive suite of software testing services that span across consulting, functional testing and system’s load assessment. Backed by an extensive testing expertise, we offer expert software testing solutions that are aligned with the emerging trends of technology.
We are fully aware our client’s success is based on how well the underlying IT systems function and how well the systems comply with regulatory requirements, quality objectives, and project constraints. We build on industry best practices in the markets we serve. We are well trained and apply proven system testing and quality assurance methodologies and techniques. With a talent for getting the job done right, from the start, systems go into production faster and with fewer problems.
Highlights of our services include;

Functional Testing Services

  1. Defects are detected quite early in the development cycle
  2. Enhanced productivity, reuse, faster return on investment
  3. Well defined processes that are cost effective and reliable
  4. All round testing is done to ensure the product is up to the standards
  5. Testing is done in all the stages

Performance Testing
  1. Web Applications, simulating thousands of geographically targeted users
  2. Load scenarios created based on need
  3. Runs performed with gradually increasing loads
  4. Bottlenecks in application, database, infrastructure, and code limitations identified
  5. Test reports prepared based on needs